Terms of Service
Last updated: May 2026
These Terms of Service ("Terms") govern your access to and use of the Zira HR platform and services. By using Zira HR, you enter into a binding agreement with Zira Technologies.
1. Acceptance of Terms
By accessing or using Zira HR, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These terms apply to all users, including workspace administrators, managers, and employees.
2. Description of Service
Zira HR is a multi-tenant human resources, payroll, compliance, and workforce management platform. We provide tools for employee records management, payroll processing, leave management, attendance tracking, performance management, recruitment, and related HR operations.
3. Account Registration and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate information during registration. Workspace administrators are responsible for managing user access and roles within their tenant.
4. Subscriptions and Billing
Paid plans are billed monthly or annually as selected during checkout. Subscription fees are non-refundable except as expressly stated in our refund policy. We may change pricing with 30 days notice. Non-payment may result in restricted access or account suspension.
5. Acceptable Use
You agree not to use the platform for any unlawful purpose or in violation of any applicable laws or regulations. You may not attempt to breach platform security, access another tenant's data, or use the platform to distribute malware or harmful content.
6. Data Ownership
You retain all rights to the data you enter into the platform. We claim no intellectual property rights over your data. We may use anonymized, aggregated data for platform improvement and analytics.
7. Service Level and Availability
We aim for 99.9% uptime but do not guarantee uninterrupted service. Planned maintenance will be scheduled during off-peak hours. We are not liable for downtime caused by factors outside our reasonable control, including third-party infrastructure failures.
8. Limitation of Liability
To the maximum extent permitted by law, Zira Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability is limited to the amount paid by you in the 12 months preceding the claim.
9. Termination
Either party may terminate the agreement with 30 days written notice. We may suspend or terminate access immediately for breach of these terms or applicable law. Upon termination, your data will be exported or deleted per your instructions within 90 days.
10. Governing Law
These terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved through binding arbitration in Nairobi, Kenya. Nothing in these terms limits your statutory rights under Kenyan law.